Ambulance Services - Diagnostic Cardiology - Diagnostic Laboratorys - Endocrinology - Family Practice - Geriatrics - Internal Medicine - Mental Health - Oral Surgery - Radiology and more...
Increase your cash flow by 25% or MORE over your current billing system.
Our average collection rate is 92%, with a minimal bad debt percentage of 3%. Our staff is constantly trained in compliance and the ever-changing healthcare procedural regulations. Reduce the costs associated with billing and follow up. We provide FREE in-services to support staff in the areas of compliance and patient care report completion. We are unique in our communications with clients, patients, and outlying facilities…we are always there for you! Our reputation is flawless with our client base, with a 100% client retention rate since 1991.
Completion of all third party insurance paper work for proper provider numbers and re-enrollment credentialing. Financial report availability on request or demand. Our fees are competitive. We give you more comprehensive services than our competitors! Medical records retention for a lifetime. NO SET UP FEES - EVER!
Compliance checking of all claims received for proper documentation prior to billing, with timely communication back to your service. Timely claim submission (within 2 business days of receipt). Electronic verification of receipt of claims by payers daily. Effective people management skills. Our customer service representatives have combined experience of over 85 years. We are sensitive to the confidential and delicate nature of your patients’ needs from the time of the emergency call to the resolution of the claim and beyond. Superior and confidential customer service. Our representatives answer their telephones, and respond to emails and after hours’ messages promptly! Monthly review of outstanding accounts receivable/follow up. Insurance claims typically paid within 30 days of billing date. Monthly patient billing for balance due amounts, as requested. Monthly requests for information to patients and weekly requests for information to receiving facilities. We won’t let a claim age out to a timely filing status. (ie: signature requirements, auto information). You deserve to be compensated! Extensive financial reports including but not limited to: Detailed accounts receivable aging by patient and insurance carrier, monthly productivity reporting, insurance receipts reporting, monthly/year to date system summary of charges, receipts and adjustments to the accounts receivable, monthly ALS/BLS splits reports to track Medicare bundle billing as necessary. Communication, communication, communication is the key to success.... and confidence, reliability and trust are the keys to a great professional relationship.